| 1.
What is a Standard? |
| The Standards are
designed to help organizations use an integrated approach to
organizational performance management that results in: - delivery of ever-improving value to customers,contributing to marketplace success - improvement of overall organizational effectivenessand capabilities - organizational and personal learning Recourse: Baldrige Quality Award |
| 2. What is a Certificate? |
| Certificate means the
document that certification authority issues in order to guarantee the
identification. |
| 3. What kind of quality standards there are in the world? |
| ISO
(International
Organization for Standardization) IEC (International Electrotechnical Comission) ITU (international Telecommunication Union IEEE (Institution of Electrical and Electronic Engineers) EIA (Electronic Industrie Alliance) |